Privacy Policy

1. Information We Collect

We collect information you provide when placing orders (name, email, phone, address), browsing data (cookies, device info), and newsletter subscriptions.

2. How We Use Your Information

Your information is used to process orders and payments, communicate about your orders, send marketing communications (with consent), improve our website and services, and comply with legal obligations.

3. Data Protection

We implement industry-standard security measures to protect your personal data. All payment transactions are encrypted. We do not store credit card details on our servers.

4. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser.

5. Third-Party Sharing

We do not sell your personal data. We share information only with shipping partners (for delivery), payment processors (for transactions), and analytics services (anonymized data).

6. Your Rights

You have the right to access your personal data, request corrections or deletion, opt out of marketing communications, and withdraw consent at any time.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are kept for 7 years for tax purposes.

8. Contact

For privacy-related inquiries, contact our Data Protection Officer at support@cosmata.in.